Terms of service
Please read the various terms of use of Naruto Boutique carefully before browsing its pages. By connecting to Naruto Boutique, you accept these terms without reservation.
Terms of Use:
Naruto Boutique (https://naruto-boutique.com) is built in various web languages such as HTML, HTML5, Javascript and CSS.
The goal is better usability and more pleasing graphics, and we recommend that you use modern browsers.
The Naruto Boutique team does everything in its power to provide reliable information and equally reliable updates to its websites.
However, omissions or errors may occur, and users must therefore make sure that the information is accurate and report any changes to the site if they consider it useful.
Naruto Boutique is in no way responsible for the use made of the information in question. The same applies to any direct or indirect harm that may result from it.
Cookies:
The site https://naruto-boutique.com may ask you to accept cookies. This is done for statistical and display purposes. A cookie is a piece of information placed on your hard drive by the server of the site you are visiting. It contains several pieces of data that are stored on your computer. They are held in a simple text file. And a server will access this file to read it and record its information.
And several parts of Naruto Boutique do not work without the acceptance of cookies.
Hypertext links:
The site https://naruto-boutique.com may offer links to other resources available on the Internet or to other websites. Naruto Boutique cannot control the sites connected to these sites.
Naruto Boutique therefore does not answer for and does not guarantee the availability of these sites or of external sources. Naruto Boutique cannot be held responsible for any damage resulting from the content of these sites or external sources, of whatever nature.
The same applies to any information, products or services offered, and even to any use that may result from them. It is up to the user to comply with their terms of use and to take into account the risks associated with such use, which are therefore entirely their own responsibility.
Also, no one may set up a hyperlink pointing to Naruto Boutique without the express, explicit and prior authorization of Naruto Boutique. This applies to the users, the subscribers and the visitors of the websites in question.
Should a person wish to set up a hyperlink pointing to Naruto Boutique, they must send an email to Naruto Boutique at the address available on the site.
This email must set out a request to put a hyperlink in place. Naruto Boutique may accept or decline this hyperlink request without justification.
Services provided:
Naruto Boutique strives to provide on the site https://naruto-boutique.com the most accurate information possible. All of the activities of Naruto Boutique and the information concerning Naruto Boutique are presented on our site https://naruto-boutique.com.
The information appearing on https://naruto-boutique.com is not exhaustive, and the photos found on Naruto Boutique are non-contractual.
Indeed, it is given subject to any changes that may have been made since it was posted online. Also, all the information shown on https://naruto-boutique.com is given for guidance only and is therefore liable to change or evolve.
Contractual limitations on data:
The information contained on Naruto Boutique is as accurate as possible and is updated regularly. However, Naruto Boutique may contain inaccuracies or errors. If you notice any, please report them by sending an email to the address contact@naruto-boutique.com.
In your email, describe the situation as precisely as possible, that is to say by giving the URL of the page in question, from which machine you are visiting Naruto Boutique and with which web browser).
Any content downloaded from Naruto Boutique is downloaded at the risk of the user who downloaded it, and that user alone is responsible for it. The party responsible for any damage suffered by the user's computer or for any loss of data following the download in question will not be Naruto Boutique but the user.
Also, the user of Naruto Boutique undertakes to access the site using suitable equipment, that is to say free of viruses or malware and with a working browser. And the hypertext links set up on Naruto Boutique pointing to other resources present on the Internet network cannot engage the liability of Naruto Boutique.
Intellectual property:
All the content present on the site https://naruto-boutique.com is the exclusive property of the company Naruto Boutique. This includes the graphics, images, texts, videos, animations, sounds, logos, gifs and icons as well as their formatting, with the exception of the trademarks, logos or content belonging to other partner companies or authors, and this in a non-exhaustive manner.
It is forbidden to reproduce, distribute, modify, adapt, retransmit or publish these various elements, even partially, without the express written consent of Naruto Boutique.
These representations and/or reproductions, by whatever process, constitute an infringement that will be punished. Failing to respect this prohibition constitutes an infringement that may engage the civil and criminal liability of the person who committed the infringement. Moreover, Naruto Boutique may take legal action against that person.
Disputes:
These terms are governed by the law of Delaware. Indeed, any dispute or litigation that may arise from the interpretation or the performance of these terms shall fall within the exclusive jurisdiction of the courts having jurisdiction over the company's registered office. English shall therefore be the reference language for the settlement of any disputes.
Personal data:
You are not required to provide your personal data when you visit Naruto Boutique.
Terms and Conditions of Sale:
ARTICLE 1: SCOPE OF APPLICATION
The terms and conditions of sale on this page apply to all sales concluded on Naruto Boutique through the website https://naruto-boutique.com.
ARTICLE 2: ORDERS
The automatic recording systems of Shopify shall be deemed to constitute proof of the nature and the content of the order. Naruto Boutique confirms acceptance of the order to the customer at the e-mail address the customer has provided.
The sale shall be deemed concluded from the validation by Naruto Boutique of the payment for the order. This means from the date the payment is validated for orders paid online by credit card. In any event, Naruto Boutique reserves the right to refuse or cancel any order from a customer for whom there is a suspicion of fraud or with whom there is a dispute relating to the payment of a previous order.
ARTICLE 3: AVAILABILITY OF ITEMS
When our offers and their prices are visible on the site, they are valid. The availability indicated when the customer views the site remains dependent on the state of the stock at Naruto Boutique and, of course, above all at our suppliers.
To build the Naruto Boutique sales catalog, we work with databases. These are enriched with the information provided by our suppliers. This database contains more than a hundred items, and not all of them are held in our stockrooms. As a result, the Naruto Boutique offer is conditional on the availability of the items at our suppliers.
In the event that an item is permanently out of stock at our suppliers, that item is scheduled to be removed from our sales offer. In the other cases, a new order within a certain time frame remains possible.
In the event that an item that has been ordered is unavailable, an email is sent to inform the customer about the item or items concerned.
When the order is placed, a link to the delivery times will be displayed. There will also be an order acknowledgment sent by email to give customers an indicative delivery time.
This time frame is calculated on the basis of the availability of the item, the shipping time and also the mode of transport selected by the customer.
Whether when placing the order or 24 hours afterwards, that is to say before the order is shipped, the customer may cancel their order.
Special cases:
Pre-order items
On Naruto Boutique, upcoming items are offered on https://naruto-boutique.com as Pre-orders. This means that it is possible to reserve one or more items. This reservation must correspond to a date. This release date will be announced by Naruto Boutique when the reservation phase opens. The opening date for reservations may be changed at any time by Naruto Boutique. Because Naruto Boutique is solely responsible for the marketing of these pre-order items.
Naruto Boutique will endeavor to ship the items to the customers who have made their reservation, up to the stock supplied by the supplier for the release day, as of the final on-sale date.
ARTICLE 4: PRICES
The prices shown on Naruto Boutique are in euros (€) and are deemed net, excluding shipping costs. These prices include the price of the products, the processing cost, the handling cost and the packaging fees. These prices may be changed at any time without notice.
This being said, the items will be invoiced on the basis of the price in force at the time the order was recorded. All orders will therefore be invoiced in euros (€) and payable in euros (€). If there are customs duties or local taxes, these charges remain the responsibility of the recipient.
ARTICLE 5: SHIPPING COSTS
The shipping costs correspond to the cost of the delivery. These costs also include a contribution to the preparation and postage fees. Grouping all the items in a single order therefore means paying the delivery costs only once. However, customs duties or local taxes may apply to several different items in the same order. This can be explained in particular by the fact that, even if the delivery costs are paid all at once, the delivery may be made in several parts for different items in the same order. This is because some items ship from different warehouses.
It should also be noted that it is not possible to combine two or more separate orders into a single order. So the shipping costs will be charged for each of the orders even if these orders were placed by the same person on the same date with the same delivery address.
ARTICLE 6: PAYMENT
The payment method offers maximum security guarantees. To pay, you must use a bank card or a store card, whether it is a Visa card, a Eurocard or a Mastercard, directly on the site in the payment form offered during the order process (secure entry by SSL encryption).
In this form, you will be asked to enter the type of bank card, the number of that card, without any space between the digits, the expiry date and finally the security code located on the back of your card. No banking information passes through Naruto Boutique as explained here in the privacy policy https://naruto-boutique.com/en/policies/privacy-policy
Consequently, payment by bank card is perfectly secure and your order is recorded and validated as soon as the payment is accepted electronically by your bank.
ARTICLE 7: DELIVERY
Delivery is possible to your home as well as to a pick-up point. The parcel preparation time, to which the shipping time is added, is included in the delivery time. Naruto Boutique delivers worldwide. However, it may be that certain items cannot be shipped everywhere. Contacting Naruto Boutique by email at the address contact@naruto-boutique.com is preferable in case of doubt. An email explaining the various steps for tracking the order will be sent.
The delivery time may be up to 20 days owing to the current situation. This time runs from receipt of the email confirming the shipment of the order. This delivery time does not always include the preparation time for certain items. The delivery time announced by the delivery service is not binding on Naruto Boutique if that time is exceeded. However, the team in charge of customer service will do its best to satisfy the customers of Naruto Boutique.
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ARTICLE 8: WARRANTY - RETURNS - REFUNDS- WITHDRAWAL
The items supplied by https://naruto-boutique.com are new and warranted to be in conformity and free from defects. These items are identical to the items of traditional retail. They come from all the publishers and suppliers that are listed.
In the event that an item is defective or otherwise not in conformity, you have 14 business days to make a request for an exchange or a refund, as from receipt of the items at your address. If the fourteen (14) day period expires on a Saturday or a Sunday or a public holiday, the possibility of exchange or refund will be extended until the first following business day.
To benefit from this, you must return the items new or unused in their original packaging, in their entirety, intact, together with any accessories, instructions for use and documentation, that is to say, they must be in their original cellophane packaging and accompanied by the corresponding invoice.
Before proceeding with this return, it is preferable to send proof of the defect or defects in the form of photos to the email address contact@naruto-boutique.com .
In connection with the exercise of the right of withdrawal, Naruto Boutique is required to refund the sum or sums paid by the customer, and to do so at no charge, with the exception of the return costs. These return costs are borne by the customer and will almost always be for a return abroad. This will entail a significant return cost, which we wish to highlight. The refund in question will be due within a maximum period of 14 business days from the date of receipt of the parcel or parcels that have been returned.
The return shipping costs then remain at your expense.
First of all, no cash-on-delivery shipment will be accepted, whatever the reason may be. Next, as stipulated in the returns and refunds policy, if you have not yet received your refund, please first check your bank account again.
Next, contact the entity that issued your credit card, as there could be a delay before your refund is officially posted. Then contact your bank. There is often a processing time required before a refund is posted.
If, after carrying out all these steps, you still have not received your refund, please contact us at contact@naruto-boutique.com. We will make sure to check its status in our system. Once again, we are sorry to ask you to take these steps but we wish to give the greatest attention to your requests. And we lose time when the request is not preceded by certain verification steps. We obviously wish to devote that time to giving the greatest attention to the requests we receive.
ARTICLE 9: TRANSFER OF OWNERSHIP - TRANSFER OF RISK
The transfer of ownership of the products to the purchaser will take place only after full payment of the price by the latter, regardless of the delivery date of the said products. By contrast, the transfer of the risks of loss and deterioration of the products will take place upon delivery and receipt of the said products by the purchaser.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
Naruto Boutique is the producer and owner of all or part of the databases making up this site. By accessing this site, the customer acknowledges that the data making it up are legally protected, and undertakes in particular not to extract, re-use, store, reproduce, display or retain, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or a qualitatively or quantitatively substantial part of the content of the databases appearing on the site to which he gains access.
ARTICLE 11: LIABILITY
The descriptions of the products present in the databases of https://naruto-boutique.com have been entered according to the information provided by the publishers. Naruto Boutique is not responsible for the content of the works and may not be held liable to the purchaser. No liability can be incurred by Naruto Boutique in the event of the occurrence of a case of force majeure (strike, flood, fire...).
The products offered comply with the law in force in Hong Kong. Naruto Boutique declines all liability if the item delivered does not comply with the legislation of the country of delivery (censorship, banning of a title or of an author...). Naruto Boutique is not responsible for the content of the sites to which hypertext links from its own site may lead.
ARTICLE 12: GOVERNING LAW
All the clauses appearing in these general terms and conditions of sale, as well as all the purchase and sale transactions referred to therein, shall be subject to the law of Hong Kong.
ARTICLE 13: ACCEPTANCE BY THE PURCHASER
These general terms and conditions of sale as well as the prices are expressly approved and accepted by the purchaser, who declares and acknowledges having full knowledge of them, and therefore waives the right to rely on any conflicting document and, in particular, his own general terms and conditions of purchase, the act of purchase entailing acceptance of these general terms and conditions of sale.
These terms and conditions may be modified at any time without notice by Naruto Boutique - General terms and conditions of sale updated on 15 June 2023.